Passwords are still the most commonly used method of authenticating end users, making them vulnerable to cyberthreats. That's why a robust incident response plan should include a process for doing a mass password reset, especially in the event of a ransomware or other major cyberattack. Unfortunately, password resets are rarely top-of-mind for SOCs dealing with a crippling attack. This article explains the processes and technologies involved in managing a mass password reset, with advice from Microsoft Incident Response.